At Exnous, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when interacting with our services, including e-commerce solutions, advertising services, and other offerings. You agree to the practices described in this policy when using our services.
1. Information We Collect
We collect information to provide better services and improve your experience.
a. Personal Information
- Name, email address, phone number, and mailing address.
- Billing details, including payment methods and transaction history.
b. Usage Data
- Details about how you use our website, apps, and services, including pages visited, time spent, and clicks.
- IP address, device type, operating system, and browser information.
c. Cookies and Tracking Technologies
- Cookies, pixels, and similar tools to analyze site performance and enhance user experience.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To process orders, provide support, and deliver services like Facebook marketing or Google PPC campaigns.
- Personalization: Customize your experience with tailored recommendations and content.
- Marketing: Send promotional emails, offers, and updates, subject to your consent.
- Analytics: Improve our services through data analysis and performance tracking.
- Legal Compliance: Adhere to applicable laws and regulations.
3. Information Sharing
We do not sell your personal information. However, we may share data with:
- Service Providers: Trusted partners who help us deliver services (e.g., payment processors, ad platforms).
- Legal Authorities: When law requires protecting our rights and property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccuracies in your personal data.
- Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing emails and manage cookie preferences.
To exercise your rights, please contact us at info@exnous.com.
5. Data Security
We implement robust security measures to protect your information, including encryption, secure servers, and regular audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Cookies help us improve your experience by remembering preferences and analyzing usage. You can manage or disable cookies through your browser settings, but this may limit certain features of our website.
7. Third-Party Links
Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children’s Privacy
Our services are not directed at children under 13; we do not knowingly collect personal information from them. We will delete it promptly if we learn we have collected such data.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted with the revised effective date, and significant changes will be communicated to you.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: info@exnous.com
Website: www.exnous.com
Phone: +880 1601616035
Thank you for trusting Exnous. Your privacy is important to us.